Supply Chain Management | Governance and Integrity | Taiwan Blood Services Foundation ESG
Governance and Integrity
Supply Chain Management
The Foundation is committed to fostering a positive cycle in its blood donation and supply operations and supply chain. In addition to using quality, delivery time, price, and process technology capabilities as criteria for supplier selection, the Foundation also ensures supply chain quality and safety by focusing on three key areas: risk control, supply optimization, and local supply. Through continuous improvement and actions that advance sustainability, the Foundation looks forward to establishing stable and sustainable cooperative relationships with suppliers and partner vendors.
Supplier (vendor) management
Procurement (medical supply) management
To ensure that materials required for blood donation and supply operations remain sufficient and that their quality is assured, the Foundation has established a dedicated unit responsible for the procurement and management of medical devices. This unit includes professionals from various fields, such as pharmacy, medical laboratory science, nursing, and research. The Foundation regularly convenes four major types of procurement review meetings—joint, centralized, cross-center, and general procurement review meetings—to discuss procurement-related issues or cases.
The Foundation has also adopted an information-based, electronic budget management process, significantly improving the efficiency of requisition and procurement operations, reducing the number of days required to process cases, and decreasing paper use. At the same time, priority is given to suppliers in Taiwan for procurement and contracting. In 2025, the Foundation had a total of 2,016 suppliers, with total procurement amounting to NT$2,739,266,866, thereby creating local employment opportunities. The Foundation continues to work toward the goal of selecting green products with environmental and safety labels, in order to fulfill its sustainability responsibilities.
To deeply embed the concept of environmental sustainability, implement green procurement, and enhance management efficiency, the Foundation introduced an information-based budget management system in 2023. From the initial requisition stage to procurement and payment, friendly reminders have been added to each operational page, helping colleagues internalize sustainability concepts in their daily work. In 2025, the total amount of green procurement reached NT$124,500,851, representing growth of 47.73% compared with 2024, when the total green procurement amount was NT$84,277,655.
Looking ahead, as Taiwan’s only supplier of blood for medical use, the Foundation will continue to increase green and environmentally friendly procurement, and work together with supply partners toward the goals of energy conservation, waste reduction, health, and sustainability.
In order to ensure the quality of the purchased goods delivered by the vendors, we have set up the acceptance criteria. For the management of medical materials, we also have set up the warehouse management system and warehouse management regulations to perform quality control, and adopted the "Blood Management Information System" (BMS) to fill in the online report to strictly control the defective products of the medical devices. The procedure for the notification of the serious adverse events of the medical materials has also been set up.
Medical Supplies Adverse Event Reporting System
Blood Management Information System
Guidelines for handling non-conforming items in place. A non-conforming item found must be reported internally and reported to the management review meeting.
Medical Supplies Adverse Event Reporting
Reporting procedures for serious adverse events of medical materials in place. When defective products are found, they are handled and evaluated according to the defective medical material reported.
Medical Supplies Adverse Event Reporting System of the Ministry of Health and Welfare
According to the Regulations for Reporting Serious Adverse Events of Medical Devices. The scope of reporting of medical supplies is based on the Medical Supplies Adverse Event Reporting System of the Ministry of Health and Welfare.
